CRM Manager

London, England, United Kingdom · Marketing


At carwow, we’re aiming to create the best car-buying experience in the world. Buying a car is normally the 2nd biggest financial decision people face (after buying a house), and it’s a complex one. There are many issues people face throughout the process, and we aim to fix them.

We’re a driven, energetic startup with a team of 200+ based in London, Munich and Madrid. We are backed by some of Europe’s leading VCs and have raised over £48m in funding since we launched, so we’re growing fast. We’re constantly asking ourselves how we can make carwow better, so if you’re curious, motivated, and want to help us change the future of car buying, get in touch. It’s the chance to be at the start of something huge.

We’re looking for a CRM Manager to join our team name team in London Victoria.

Working closely with the Head of Marketing, you will be involved in the creation, planning and execution of promotional CRM campaigns, as well as all of our transactional email journeys.

With an eye on both operational functionality and creativity, the right person will be as comfortable talking about deliverability as they are at feeding in to a creative design brief.

Responsibilities include, but are not limited to, the following:

Ownership of the CRM consumer journey both in marketing and automated emails:

Working with other teams

Building strong cross-functional relationships across all business areas is essential in delivering successful marketing and automated emails. The CRM Manager will use their influencing and negotiating skills to create powerful working relationships with team members across Data / Trading / Product and Design.

People Management

The CRM Manager shares responsibility for the performance and development of Marketing Intern (with the Head of B2B Marketing)


The CRM Manager will have the following competencies and attributes:


At carwow, we believe diversity of experience (whether that be personal or professional), contributes to a broader perspective and will lead to a more innovative company. We’re working hard to increase the diversity of our team and be more inclusive, so if you’re not sure you fit all of the requirements, why not get in touch? Above all, we’re looking for people with drive who share our company values (you can view them here).

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